Absolutely! If for any reason you're not satisfied with your purchase on OpaleMio, you can return the item within 14 days of receiving it. For more information, see our Refund Policy.

Yes, the product must be returned within 14 days of receiving the purchased product.

In case of product return, shipping costs will not be refunded.

Standard delivery times vary by location. In Italy, delivery times range from 2 to 3 business days.

Shipments are available via Fedex express courier or international registered and insured mail for the full amount of Poste Italiane.

Absolutely! You'll receive a tracking code via email after your order ships.

Changes are possible if the order has not yet been processed. Contact us for assistance.

Orders can be cancelled before shipping. Contact us for assistance.

Address changes are possible if communicated before shipping. Contact us for assistance.

The project is free after purchasing the opal

The order can be cancelled before shipment without additional charges.

Absolutely ! Contact us directly if you'd like advice on choosing an opal or jewelry piece.